Personal data is collected by The Clever Baggers under the lawful basis of Contract. That is, so that we can provide the goods you order from us, or so that we can answer your enquiry which may lead to an order or other form of contract between The Clever Baggers and yourself.
There are three ways we collect personal data through our website:
During the process of requesting a quotation or placing an order. We require certain personal data, such as name and contact details, to be able to fulfil your order, including delivering your goods and keeping you informed of progress. Some data will be shared with third partiesin order to achieve this.
Data collected automatically. Our system will record your IP address when you visit our website or complete any online forms on our website. This is an anti-fraud measure used by the majority of businesses operating online.
Couriers: FedEx and DPD Payment processors: SagePay and PayPal Mailing list service provider: MailChimp – please note this is only if you have opted to receive our newsletter. Further information in Marketing section.
You may withdraw consent for this at any time by unsubscribing from the newsletter.
All telephone calls made to and from The Clever Baggers Ltd. are recorded for training and quality monitoring purposes. Calls are stored on a secure server with restricted access. Calls will only be reviewed for the purpose of complaint resolution or when specific training needs / review are identified. Calls are automatically deleted after a period of 3 calendar months.